Privacy Policy – TutorDo
Last Updated: 2025
TutorDo (“we”, “our”, “us”) is committed to protecting your privacy and ensuring a safe online experience.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website tutordo.ae , our booking forms, and our tutoring services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide our tutoring services effectively. This includes:
1.1 Personal Information (Provided by You)
When you book a lesson, contact us, or communicate with us, we may collect:
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Full name
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Email address
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Phone number (including WhatsApp number)
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Selected subject, level, and availability
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Payment-related details (handled securely by Stripe — we do not store card numbers)
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Additional notes or files you choose to share
1.2 Automatically Collected Information
When you visit our website, Wix (our website provider) automatically collects:
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IP address
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Device type
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Browser information
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Pages viewed
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Cookies and similar tracking technologies
This helps us improve site performance and user experience.
2. How We Use Your Information
We use your information strictly for service-related purposes, including:
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Processing bookings
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Matching you with the most suitable tutor
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Communicating with you and your assigned tutor
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Sending lesson confirmations and Google Meet links
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Customer support and issue resolution
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Improving our services and website
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Processing secure payments (via Stripe)
We never sell your data to third parties.
3. How Your Information Is Shared
We only share your information with:
3.1 Tutors
Your name, subject, level, and WhatsApp number are shared only with your assigned tutor so they can contact you and conduct your lesson.
3.2 Service Providers
We use the following platforms, which may process your data securely:
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Stripe – for payment processing
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Wix – for website hosting and forms
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Google Workspace – for emails and Google Meet links
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WhatsApp – for tutor–student communication
We ensure all third-party services follow strong security and privacy standards.
4. Data Security
We implement security measures to protect your information, including:
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Encrypted website traffic (HTTPS)
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Secure payment processing via Stripe
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Restricted access to customer information
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Data encryption and secure storage through Google Workspace
However, no online system is 100% secure. You use our services at your own risk.
5. Data Retention
We retain your information only as long as necessary:
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Booking + lesson information: up to 24 months
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Emails and customer inquiries: up to 12 months
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Payment records: maintained securely by Stripe as required by law
You may request deletion at any time (see Section 8).
6. Cookies & Tracking Technologies
Our website uses cookies for:
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Performance analytics
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Basic site functionality
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Security and fraud prevention
You may disable cookies through your browser settings, but some features may not work properly.
7. Payment Information
TutorDo does not collect or store credit/debit card numbers.
All payments are handled securely by Stripe, which complies with:
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PCI-DSS Level 1
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International banking security standards
8. Your Rights
You have the right to:
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Request a copy of your personal data
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Ask us to update or correct your information
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Request deletion of your information
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Withdraw consent for communication
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Ask about how your data is processed
To exercise your rights, email us at:
📧 support@tutordo.ae
9. Children’s Privacy
Our services are intended for students aged 13+.
For younger students, a parent or guardian must complete the booking and communications.
10. Changes to This Privacy Policy
We may update this Privacy Policy when necessary. Any changes will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us: